Frequently Asked Questions (FAQ)

1. What are the check-in and check-out times?

• Check-in is from 2:00 PM onwards.
• Check-out is until 11:00 AM.
  

2. Is early check-in available?

• Early check-in is subject to availability and may incur an additional fee. Please contact us in advance to request early check-in.
  

3. Do you offer free Wi-Fi?

• Yes, complimentary Wi-Fi is available throughout the property for all guests.
  

4. Is parking available at the hotel?

• Yes, we offer free on-site parking for all guests. Valet service is also available at an additional cost.
  

5. Are pets allowed?

• We welcome small pets in some properties . Please contact us in advance to confirm our pet policy and any applicable fees.
  

6. Do you provide airport shuttle service?

• Yes, we offer a shuttle service to and from the airport. Advance booking is required, and fees may apply.
  

7. Is there a swimming pool at the hotel?

• Yes, our property features  Private/ shared swimming pool for all age guests. Shared pool hours are from 7:00 AM to 10:00 PM.
  

8. Can I make changes or cancel my reservation?

• Cancellation and modification policies depend on the booking source and the rate plan you selected. Please review the terms at the time of booking or contact us for assistance.
  

9. What amenities are available at the hotel?

• Our hotel offers a fitness center, spa services, on-site restaurant, bar, business center, and more.
  

10. Is breakfast included in the room rate?

• Breakfast options vary by room type and package. Please check your booking details or contact us directly for more information.
  

11. Is smoking allowed in the hotel?

• Our hotel is a smoke-free environment. Smoking is only permitted in designated outdoor areas.
  

12. How do I contact the hotel for special requests or assistance?

• You can reach us via phone, email, or the contact form on our website. Our staff is happy to assist you 24/7.